Policies and Procedures for Computer Security and Sensitive Data Processing
Network and Endpoint Security We implement multi-layered network security including firewalls with IDS/IPS, network segmentation, and DMZ architecture. Databases and file servers are accessible only through internal networks or secured VPNs. Developer endpoints require multi-factor authentication (MFA) and encrypted connections. All access is role-based and logged. Monthly security audits are conducted to ensure compliance with our security policies.
Identity and Access Management (IAM) Access to Amazon Information is managed through a centralized IAM system. Unique user IDs are issued, and access is granted based on the principle of least privilege using Role-Based Access Control (RBAC). All access requires management approval and MFA. Logs are actively monitored for anomalies, and access is reviewed quarterly. Access is revoked immediately upon job role changes or termination.
Data Loss Prevention and Endpoint Controls Strict Data Loss Prevention (DLP) policies are enforced in conjunction with Mobile Device Management (MDM) and endpoint protection tools. USB ports are disabled by default, and unauthorized cloud applications are blocked. All data transfers are logged, monitored, and real-time alerts are sent to the security team upon suspicious activity. Violations trigger immediate investigation and revocation of access.
Amazon Data Storage and Encryption Amazon Information is stored in secure, EU-based data centers and private cloud environments. All data at rest is encrypted using AES-256, with keys managed by a centralized Key Management System (KMS) under strict access control. MFA is mandatory for access. Regular security audits verify data protection and compliance with regulatory requirements.
Backups and Data Retention We back up Amazon Information to secure on-premise and private cloud environments. All backups are encrypted using AES-256 and are protected by strict RBAC. Encryption keys are securely stored in our KMS. We conduct integrity checks regularly and monitor for unauthorized access. Backups are only accessible to authorized personnel, following least privilege principles.
Monitoring and Logging We utilize a Security Information and Event Management (SIEM) system integrated with intrusion detection, real-time log analysis, and AI-powered anomaly detection. Suspicious activity generates automated alerts for immediate action. Logs are securely stored, and Personally Identifiable Information (PII) is excluded or masked by design. Security audits and vulnerability scans are performed regularly.
Incident Response Plan Our incident response plan includes:
Detection and analysis through real-time monitoring.
Immediate containment of affected systems.
Root cause identification and eradication.
Recovery from secure backups.
Notification to Amazon at security@amazon.com within 24 hours of confirmed breach.
Post-incident reviews and audits to improve our defenses.
Password Management Password policies are enforced through our centralized IAM platform. Passwords must be a minimum of 12 characters, include uppercase and lowercase letters, numbers, and special characters. Passwords expire every 90 days and cannot be reused for the last 5 cycles. Account lockouts occur after failed attempts. MFA is required for all sensitive systems. Compliance is reviewed through regular audits.
Data Protection During Testing Test environments never contain real PII. We use anonymized or synthetic data only. When real data is essential, we apply encryption and masking, and access is restricted. Test environments are isolated from production and follow the same security controls, including monitoring and logging. Data is deleted post-testing, and compliance is verified through audits.
Credential Security We protect credentials by:
Storing them encrypted with bcrypt.
Enforcing MFA for all accounts.
Providing regular security awareness training.
Requiring password managers to store complex credentials.
Enforcing session timeouts.
Applying IP whitelisting for sensitive systems.
Conducting regular security audits.
Vulnerability Management We track remediation through a centralized vulnerability management system:
All findings are logged and prioritized by severity.
Critical vulnerabilities are resolved within 7 days, high-risk within 14, medium/low within 30.
Issues are assigned to responsible teams and tracked.
Unresolved issues are escalated.
Post-remediation scans verify resolution.
Application Security and Secure SDLC Code vulnerabilities are addressed through:
Static and dynamic analysis tools during development.
Mandatory code reviews with security checklists.
WAFs, scanners, and real-time monitoring during runtime.
Immediate patching and verification of critical vulnerabilities.
Change Management Change management is led by the IT Director and DevOps Lead. Access is managed using RBAC and is approved via our IT Service Management (ITSM) system. All changes require proper documentation, justification, and approval by the Change Advisory Board (CAB). Emergency changes follow a streamlined process and post-implementation review. All changes are logged for audit purposes.
Policy Review and Updates All security policies and procedures are reviewed and updated regularly to ensure compliance with evolving legal and regulatory requirements. Policy updates are communicated to all relevant stakeholders and enforced through updated system configurations and training.
